Shipping & Payment Info
1. Shipping Information
Shipping Zones
We currently ship to the continental United States (excluding Alaska, Hawaii, and U.S. territories).
Shipping Costs
Shipping costs vary depending on the selected shipping option and will be calculated at checkout.
Order Processing & Delivery Times
- Processing time: 1-2 business days
- Shipping time: 2-4 business days (depending on location and chosen shipping method)
Once your order has been shipped, you will receive a confirmation email with tracking details.
Returns, Exchanges, and Lost Packages
- Since our products are custom engraved and personalized, all sales are final and non-refundable.
- We only accept returns if the item arrives defective, damaged, or if there was an error on our part. If you receive a faulty product, please contact us within 7 days of delivery with photos of the issue.
- We are not responsible for lost or stolen packages after they have been shipped. If your package is missing, please contact the shipping carrier directly.
2. Payment Information
Accepted Payment Methods
We accept the following payment methods:
- Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
- PayPal
- Apple Pay
- Google Pay
Payment Requirements
- Payments are processed securely through our payment providers.
- Orders will only be processed once payment has been successfully completed.
- We do not store your payment details.
3. Contact Information
If you have any questions regarding shipping or payments, feel free to contact us:
📧 Email: mypersonalspoon@gmail.com
🏢 Company Address: Miros Kapitalas, UAB, Islandijos pl. 95-57, LT-49176 Kaunas
🌍 Website: royalspoons.eu
